Edward Deming once said:
“80% of business problems aren’t what you think—they’re systems problems.”
Struggling With Recurring Challenges?
If the same issues keep popping up in your business, it’s not bad luck—it’s a systems problem.
The Reality Check
Systems problems are like leaky buckets: patching the symptoms won’t help. You need to fix the root cause.
Here’s How to Apply This in Your Business
Step 1: Spot the Patterns
Look for recurring issues in your business.
Ask yourself:
• What’s causing repeated headaches?
• Where are things breaking down?
For example, if client projects are consistently delayed, is it because deadlines aren’t clear enough?
Step 2: Dig Deeper
Analyse your workflows to uncover the root cause.
Ask:
• Are there missing steps?
• Are processes confusing or unclear?
• Is there a lack of ownership or accountability?
For instance, if emails are often missed, is it because there’s no centralized communication tool in place?
Step 3: Fix It for Good
Avoid temporary fixes and focus on long-term solutions:
• Automate repetitive tasks.
• Standardize processes to reduce confusion.
• Streamline workflows to improve efficiency.
For example, creating templates for client onboarding can save time and ensure consistency.
The Hard Truth
If you don’t fix the system, the same problems will keep resurfacing—year after year.
Your Action Plan for Today
• Identify your top three recurring issues.
• Commit to implementing a long-term system fix for each one.
• Make this the last time you face those problems.
Closing Inspiration
Great businesses aren’t just successful by chance—they’re built on scalable systems that solve problems before they happen.
Start building yours today.
Choose to be a dashboard CEO and
Build your Dream company
Srinivas Vakati